2008 BMW Center Of Excellence Award
| Michael DeMarco, Market Manager BMW of North America, LLC presents Tom DeFelice, Owner of Circle BMW with the Center of Excellence Award. |
|
Circle BMW has won the prestigious 2008 Center of Excellence Award, presented annually by BMW of
North America to recognize sales leadership with the highest level of customer satisfaction. The
award is presented to only 31 of the 338 BMW centers nationwide.
The Center of Excellence Award recognizes the entire team at Circle BMW for providing extraordinary client care and for demonstrating a high level of excitement and enthusiasm for the BMW brand. BMW customers nationwide are given an opportunity to evaluate their sales and service experience at BMW dealerships via an independent survey. Survey results, staff training and various other key items were used to select the 31 BMW centers nationwide for this outstanding honor. It is this commitment to provide outstanding service, not only to our existent clients but to all future BMW owners that allowed us to win. We do not look at this as a prize for a job well done but as an acknowledgement that we are on the right track in providing the ‘Ultimate Customer Experience’ to the owner of the ‘Ultimate Driving Machine’ 
|