Had a great experience at this dealership; friendly and helpful staff. Cliff Neubart was especially nice and his disposition made the experience buying my X5 very pleasant; it was like buying from a big brother :). I will definitely recommend this place, it was worth the 2 hour drive for me!!!
Great experience buying my BMW thanks to my salesman, Cliff Neubert. As a woman, buying a car can be a daunting experience. Cliff made the entire experience like I was buying a car from a friend who had my best interest at heart. Thanks Cliff and thanks to the staff at Circle BMW!
Coming here at Circle BMW was the best experience I’ve had since purchasing my first Bmw ever but at a different dealership that was a horrible experience ever....First off the other dealer where I bought my 2012 BMW X5 50i did something to my truck after I said I want it....it had so many problems didn’t run the same when I test drove it parts missing and covers off laying in my trunk area....horrible....my truck hasn’t been the same....mileage adding on my truck going back and forth to this dealership to fix the issues and still couldn’t fix it the problem and was taken for a ride from them lying to me about the truck was fixed and it wasn’t....I overlooked at Everything they did and Everytime I checked there work it was done with no heart and not being professional about working for a high end dealership....I complained over and over to the the General and asked to get a call back waited a whole week nothing it took 2 weeks to get a call back...well nothing was accomplished for the fixes but I got a whole year of a platinum warranty from bmw or 100,000 miles...Came over here to Circle BMW sat down with Timothy service writer explaining everything that is happening with my truck...got a call the next day saying they went over the truck and that I needed a new motor,lines,turbo etc etc ...I couldn’t believe this truck had so many things wrong with it and the other dealership couldn’t null it out like Circle did for me...Got my truck back detected a missfire before I left...Timothy noticed the miss and gave it back to the tech...They diagnosed as a number 3 miss due to a faulty injector,they gave me the loaner back and replaced the injector....picked up the truck the next day truck was purring like a kitten and all my issues where taken care of and plus....Very happy I came here and would recommend anybody that owns a BMW to come here because here at Circle is family friendly and most of all they are professional and proud of working on BMW .....This is my BMW family now,people are so very nice and they welcome you with a smile....PS if you want to know which dealership did this harm to me text me and I will tell you so you or your friends won’t go there....
Great service team !!!
Very pleasent and respectful people, i picked up a part and they were very courteous greeting me on my way in and the way out.
Cliff was exceptional. He was forthcoming with appropriate information and helped me feel comfortable with everything during my purchase.
Danny Wong is great to deal with , second car I have leased at Circle BMW love the place they are my dealership. Couldn’t be happier.WGH
Paul went over all the details in buying a used car. Very knowledgeable and professional not pushy at all. I would recommend him to anybody who’s looking to buy a used car. Definitely ask for Paul.
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