DealerRater Recognizes Circle BMW with a 2020 Consumer Satisfaction Award

February 4th, 2020 by

DealerRater Recognizes Circle BMW with a Consumer Satisfaction Award in 2020

DealerRater Recognizes Circle BMW with a Consumer Satisfaction Award

Circle BMW among top auto dealers in New Jersey who demonstrate excellent customer service, as rated by online consumer reviews

EATONTOWN, N.J. (February 4, 2020)  Circle BMW, the region’s premier BMW dealership, has been awarded a 2020 DealerRater Consumer Satisfaction Award, an annual recognition given to auto dealerships that deliver outstanding customer service as rated by online consumer reviews. DealerRater, the world’s leading car dealer review website, created the Consumer Satisfaction Award program to let online car shoppers instantly spot dealers that provide high-quality customer service.

Consumer Satisfaction Awards are given to the top 10 percent of U.S. new-car dealers based on their PowerScore™, as well as top independent and Canadian dealerships that receive at least 25 annual reviews and maintain a minimum average PowerScore™ rating of 4.0 out of 5.0. The PowerScore™ is determined using a Bayesian algorithm that factors the dealership’s average DealerRater consumer rating and the total number of reviews written about the dealership during the 2019 calendar year.

“We’d like to congratulate Circle BMW and all of our Consumer Satisfaction Award winners,” said DealerRater General Manager, Jamie Oldershaw. “DealerRater’s extensive review database allows shoppers to identify dealerships that are providing excellent customer experiences, and it’s clear that Circle BMW stands out amongst its peers in New Jersey.”

Circle BMW has achieved consistently high scores on the DealerRater website, placing it among the top dealerships nationwide. Online shoppers visiting Circle BMW’s page on DealerRater.com will find a “2020 Consumer Satisfaction Award winner” badge on their profile to instantly recognize it as a high-quality dealership.

President and Founder of Circle BMW, Tom DeFelice, said, “Circle BMW was one of the first automotive dealerships to recognize the importance of being on a review site dedicated for car shoppers. “He added, “DealerRater is a great resource and the premier website for automotive dealership reviews. We are pleased, once again, to be awarded a 2020 DealerRater Consumer Satisfaction Award.”

DealerRater features nearly five million dealer reviews and has a reachable audience of more than 32 million car shoppers each month. “Our awards program was more competitive than ever this past year, with thousands of dealers across the U.S. and Canada competing to win our coveted Dealer of the Year award,” says Oldershaw. “The Consumer Satisfaction Award is one way for today’s shoppers to instantly recognize quality customer service regardless of brand or region.”

About DealerRater

Founded in 2002, DealerRater, a Cars.com Company, is the world’s leading car dealer review website that connects consumers with the right person at the right dealership. The site offers over 6 million sales and service reviews across 44,000 U.S. and Canadian dealerships, including a network of more than 5,000 Certified Dealers. DealerRater content has a reachable audience of more than 34 million consumers across the web each month. By offering a product suite that allows qualified dealerships to manage their reputations and achieve higher SEO rankings, DealerRater supports new customer connections by growing online presence.

About Circle BMW

Circle BMW, owned and operated by Tom DeFelice since 1981, is dedicated to excellence in all phases of the BMW ownership experience: sales, service, parts, accessories, lifestyle products and lifetime customer support. Serving customers in Central New Jersey, Circle BMW is one of the tri-state area’s leading luxury automotive dealerships and a four-time recipient of the prestigious BMW Center of Excellence Award for achieving outstanding levels of performance and customer service. In addition to new vehicles, Circle BMW offers Certified Pre-Owned vehicles that meet demanding standards for resale. Our award-winning Service Department is among the top in the nation and is proud to employ the largest staff of BMW Master Technicians in New Jersey. Circle BMW is one of the largest BMW authorized stocking dealers of original equipment parts and accessories in the region. Learn more at circlebmw.com and connect with us on Facebook.com/CircleBMW, Twitter.com/circlebmwsales, Instagram.com/CircleBMW  and YouTube.com/circleBMWTV.

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Media Contact:

Pamela Marshall

Circle BMW

732-440-1224

pamela.marshall@circlebmw.com

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